Department of Psychology - Computer Support




July 6, 2008	HOME BACK SEARCH UH

COMPUTER SUPPORT
Report a Problem Frequently Asked Questions Color Laser Printer (Lexmark Optra C710) SAS Student Update
Tuesday, October 10, 2000 The Psychological Research and Services Center now has a public printer, a HP IIIsi. This printer is avaible for everyone in the clinic. Use \\PSYCHSERV240AH\CRSPRINT01 to connect to this printer. Tuesday, April 11, 2000 The projector in Room 135 has been replaced. Display quality and ease of use has been improved. Download the instructions for using the projector in Adobe Acrobat Format Friday, February 25, 2000 A new virus has been spotted in the department. If you received an email with the attachment Pretty Park.exe or any facsimile thereof, DO NOT open the file. Delete it immediately. If you have opened it, first, don't panic. Second, read the instructions here. Tuesday, November 23, 1999 Home users of SAS 6.12 have noticed that the license will expire December 2, 1999. Using Microsoft's Internet Explorer version 3.01 or higher, Faculty, Staff and Students may fill out a small form and receive an update via email. When prompted enter your SOCIAL_SCIENCES user ID and password. Wednesday, November 17, 1999 The Graduate Instructional Facility has a new printer, the HP 2100. This printer is for graduate instructional use only. Use \\PSYCHSERV240AH\PSYGSIFPRN to connect to this printer. Thursday, September 30, 1999 The crew from IKON Business Solutions has updated our Canon Image Runner which has enhanced the functionality and ease of use. What does this mean to you? Well, first, if you are already connected to the printer, you need to delete the existing connection (See Sept. 9th message below) and connect a network printer to \\PSYCHSERV240AH\CIR600. Please note, if you do not delete the existing connection and then reconnect, you will experience difficulty when trying to print. PSYCHOLOGY COMPUTER SUPPORT SERVICES The Department of Psychology attempts to provide computer support to internal (Department-wide) users of computers provided by the University. Our primary focus is on continued access to the departmental network. To this end, we address both hardware and software problems. Our responsibility overlaps with both Information Technology Customer Services (ITCS) and Telecommunications. We work with them whenever necessary. Psychology Computer Support attempts to provide the following services to the Department. Hardware troubleshooting, diagnosis, and repair of supported hardware. Software troubleshooting, diagnosis, and repair of supported software. Network troubleshooting, diagnosis, and repair for supported machines. (Note: Problems with wiring or the network in general are the responsibility of Telecommunications.) Installation of software and upgrades on departmental servers. General support of computing in the Department of Psychology, including maintenance of the labs and consulting. Department Technical Support is not responsible for: Account creation (see ITCS in the PGH Building). Electronic mail (except as pertains to the installation and setup of supported mail client software, please contact ITCS in the PGH Building if you have other problems or call 713-743-8531). Hardware or software not purchased by the Department for departmental use.
Department of Psychology 126 Heyne Building University of Houston Houston, TX 77204-5022 USA	Best experienced with Microsoft Internet Explorer Click here to start.
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